The return is the mirror of the handover, and it takes ten minutes if the handover was done right. Here is exactly what happens.

Before you ride back

  • Fill or match the agreed fuel level - the fuel convention was set at handover, and matching it avoids any arithmetic at the counter.
  • Give the bike a wipe if it is filthy; nobody charges for dust, but a clean bike speeds up the condition check.
  • Arrive inside opening hours (09:00-21:00) and on time - late returns are charged by the hour.
  • Bring the contract, the key, and your handover photos.

The walk-around

The shop checks the bike against the state it left in, using the same eyes your photos used: panels and scratches, mirrors, lights, brakes, tyres. If the handover photo set exists, this is a thirty-second comparison, not a negotiation. Fair wear - dust, a few extra kilometres, a scuffed lever - is part of renting; damage beyond that is what the deposit conversation is about.

The paperwork

Contract closed, bike and keys and registration certificate back together, and any balance settled - extra hours, a fuel shortfall, a consumable that was yours under the agreement. Payments and settlements run in cash, bank transfer or QR as usual.

The deposit

If the bike matches, the deposit comes back on the spot, normally in cash. Count it before you leave. If there is a dispute, the record is the handover photos and the contract - which is why both articles above are worth their two minutes before you rent.

Early and late

  • Handing back early does not automatically create a refund - unused days are the shop’s discretion, not your entitlement. The early-return article covers it.
  • Late is charged by the hour (20,000 VND per hour at Nguyen Tu, with a full additional rental day - typically 150,000-200,000 VND - possibly charged beyond six hours). If you know you will be late, message ahead; shops are reasonable about planned extensions they hear about in advance.

Done right, the return is the anticlimax it should be: photos, fuel, handshake, cash.